TEXPERTS PRIVACY POLICY
1. What is covered by the Privacy Policy?
Your privacy and safety is important to us. We do not collect any more personal information than is necessary for the operation of our Services.
In this Privacy Policy “we/us/our” means Re5ult Limited (company number 04909795).
By using the Services and submitting your information to us, you are deemed to consent to the use and disclosure by us of your information as set out in this Privacy Policy. We may change this Privacy Policy at any time by posting changes on our website.
This Privacy Policy does not apply to sites that you visit via a link from our Services; you should check the privacy policies of such sites.
For the Tex-Factor game, only the name or alias that you give us and your results, but not any other any personal information, are recorded when you are playing the game and published in league tables on the Internet. If you apply to be a Texpert, we will collect and store the personal information that you give us on the application form.
2. What security is in place to keep your personal data secure?
We have appropriate security measures in place to prevent unauthorised access to the information you provide, but we cannot guarantee that any information we receive or store electronically is totally secure. To still further protect your identity and that of third parties, you should not disclose your name, address, telephone number or any other personal data belonging to you or any other person in any text message sent to us.
3. What personal information is collected by us, and do we use cookies?
The information we collect may include:
- any personal details you provide to us through completing electronic forms and sending emails and/or text messages, such as your name, address and telephone number, registration and payment details and any information about you or your personal preferences that you choose to provide to us
- any details we record about you including details of participation in events, prize draws or surveys
- data recorded by the Website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the Website. Such data is recorded locally on your computer through the use of cookies (small test files which contain a unique identification number written to a user’s hard disc and read by a server program). Most browsers can be programmed to reject or warn you before downloading cookies and information regarding this may be found in your browser’s ‘help’ facility.
4. What about the questions I ask?
The questions that you ask, and the answers that we send you, are not personal information. These questions and answers become part of a corpus of searchable data. The facility to search this data may be made publicly available either with or without charge and without further notice to you.
5. Is it possible to access and browse our Website without disclosing personal data?
Yes, some areas of the Website can be accessed without disclosing personal information. However, other services offered by the Website will ask for personal details. However, use of our Services by SMS will automatically give us your mobile telephone number and may give us some information about your then current location,
6. How do we use the personal information we gather?
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws.
Such personal data may be used to provide you with details of our services, to provide marketing information (unless you indicate to us that you do not want to receive such information) and to help us support, analyse, and improve the Services, including without limitation preparing customer profiles, and for our general administrative purposes including without limitation detecting breaches of our network security or of our terms and conditions of use.
We may keep this data for the above purposes after you have stopped any subscription to the Services or have stopped interacting with us.
7. Do we disclose our users’ personal information to third parties?
We will not without your consent sell, share or transfer your personal information to third parties except as set out in this Privacy Policy or if we are required to do so by law. Such third parties will not be allowed to use your personal information for their own purposes.
We may freely pass your personal information to other companies owned by us.
In the event that you participate in a promotion with one of our commercial partners, we may share your personal information with that partner
We may also pass your personal information to other companies to carry out the general administrative purposes.
We may contact you to obtain feedback on the Services or to tell you about Services provided by us to which you do not subscribe, or to invite you to take part in promotions, events or competitions.
8. Do you have the right to access and/or change the information we hold about you, or to change the profile of the services you receive?
Yes. In order to receive a copy of any information that we currently hold about you, or to change such information please contact us using our contact form, selecting Customer Services from the drop down menu. We may ask for further details to confirm your identity before providing this information, including confirmation of password, if you are registered with us via our Website.
In order to stop receiving any Services, text STOP to 66000. To ask us to stop sending you marketing information, please contact us using our contact form, selecting Customer Services from the drop down menu.
